Bajaj Finserv Customer Portal: One Stop Solution to All Your Bajaj Product & Offers Related Queries

Bajaj Finserv, a leading Indian NBFC, had robust retail and HNI customer base of 95,129 in Q1 FY22. Besides unique financial offerings, prompt customer service is one of the reasons for their popularity. 

To ensure a seamless financial experience and improve customer retention, the NBFC also launched the Bajaj Finserv customer portal – Experia. This online portal offers a range of services and details on various financial products. 

Why Bajaj Finserv customer portal is a one-stop solution for all customers?

Following are the key Bajaj Finserv – Experia features that individuals should know: 

  • Easy payment facilities 

With the Bajaj customer portal, individuals can make essential payments such as monthly instalments, missed EMIs, part-prepayment, etc. All they have to do is open ‘Online Payment’ tab and select ‘Quick Pay’ option to complete the transactions. 

It also allows borrowers to make advance payments for loan EMIs and ensure a spotless repayment history. 

  • Check previous and active relations 

View your current financial liabilities, make payments, and download e-statements. Additionally, you can also check the information and statements of previous relations. 

However, for that, you need to know your Bajaj customer ID to log in to access those. 

  • Drawdown facility

Bajaj Finserv customer portal also allows customers to drawdown or withdraw money from Flexi loan account. This facility reduces the interest burden, offering flexibility in fund usage. 

  • View notifications

Under ‘notification’ tab of the Experia portal, you can view all the payments, statements, due amount, etc. It ensures you are updated about all the transactions and upcoming payment dates by logging in to this simple, user-friendly interface.  

  • Resolve queries 

Besides financial commitments, this online portal also lets you resolve queries within a short period. You can check payment status, log a service request and resolve any discrepancies in the account quickly. 

  • View pre-approved offers

The Bajaj Experia portal allows you to check specialised pre-approved offers. These offers make loan processing straightforward and quick. They are available on a gamut of financial products like personal loans, business loans, home loans, etc. Enter your name and contact number to check your pre-approved offer online. 

  • Access across apps 

You can navigate between the customer portal – Experia and BFL wallet seamlessly and maximise the benefits of diverse financial services.

  • Update details 

Individuals can access this online tool to update or edit personal details like name, residential address, email ID, registered mobile number, etc., as and when necessary. 

However, remember to check the mobile number registered with this portal, as all details and notifications will be sent to that number only. If you input the wrong number or an inactive number, you will miss important updates. 

However, to reap the benefits of these features, individuals first need to initiate the process of logging in to the Experia portal. 

How to log in to Bajaj Finserv Experia?

Follow the steps below to log in to the Bajaj Finserv customer portal and leverage the features mentioned above: 

  1. Visit the official page of Bajaj Finserv Experia.
  2. Input customer ID, mobile number, and email ID.
  3. Either enter a password or get OTP on your registered mobile number.
  4. Select ‘Generate OTP’ or ‘Next’ based on your preference.
  5. Authenticate yourself and log in. 

Only after logging in, you can avail the services this online platform offers. For more convenience, you can also download Experia app on your mobile or other devices. However, in that case, also, you need to log in first. Thus, keep the Bajaj Finserv login ID and password handy. 

Hence, it is quite clear that with the Bajaj Finserv customer portal – Experia, Individuals can avail the services mentioned above and also resolve any queries related to Bajaj products, including EMI cards, loans, investments, etc. 

Karan Vasita

Amazon Erc Number

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